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Apto Commissions: Writing off an Invoice Balance

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SummaryIf payment(s) don't align with the invoice amount, use these steps to write off the remaining balance to net the invoice to $0.
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Writing Off an Invoice Balance

Sometimes the client’s payment amounts do not add up to the total invoice amount and you need to write off that unpaid amount in order to balance out the invoice.

 
  1. From the Invoice > Payment section, click the in the Write Off Value field.

  2. Enter in the write off value and click .

  3. The balance will then level out to $0.

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